Privacy Policy

Effective Date: [01/01/2025

At MyFairFlight.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to check or claim compensation for flight delays, cancellations, or changes.

1. Information We Collect

When you use our website or submit a claim, we may collect:

Personal Information: Your name, email address, phone number, and billing or payment details (if applicable).
Flight Information: Departure/arrival airports, airline name, flight number, flight date, and any uploaded travel documents.
Technical Information: IP address, browser type, device info, cookies, and usage data (e.g., pages visited).

2. How We Use Your Information

We use your data to:

Check your compensation eligibility
Help enforce your rights against airlines
Communicate with you (email, phone, or SMS)
Improve our services and website experience
Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your data with:

Legal & claims partners to help file your compensation
Third-party service providers (e.g., web hosting, analytics, email tools)
Regulatory or legal authorities if required by law

All partners are required to maintain data confidentiality.

4. Cookies & Tracking Tools

We use cookies and similar technologies (e.g., Google Analytics, Facebook Pixel) to improve your experience, analyze usage, and deliver personalized ads.

You can manage cookie settings through your browser.

5. Data Security

We use SSL encryption, secure data servers, and strict internal policies to protect your personal information. However, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or delete inaccurate information
Request limitation or opt out of certain data uses

To exercise your rights, email us at: contact@myfairflight.com

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

8. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

10. Contact Us

For any questions or concerns about this Privacy Policy or your data, contact us at:
📧 contact@myfairflight.com